Innovation | Gigwalk

Caroline Winter

Form and function An online employment agency that uses algorithms and geolocation to track and model worker behavior, so companies can hire reliable, productive temps without ever meeting them.

Innovator Matt Crampton

Age 34

Co-founder and CTO of Gigwalk, a San Francisco-based company started by former Yahoo! employees

1. Gigwalk hires temps for simple jobs such as testing iPhone apps or snapping photos of local businesses for online mapping companies.

Learning Curve

Gigwalk starts temps with simple jobs, and depending on how well they complete those, may give them more complex ones over time.

Efficiency Gigwalk’s research shows that temps who reply to e-mails within an hour finish their jobs 97 percent of the time. For those who take more than five hours, that number drops to 47 percent.

Costs Gigwalk typically charges businesses about $20 an hour per temp and typically keeps 30 percent to 40 percent of the fee. The company pays its workers via PayPal.

User Base More than 300,000 temps have completed 4 million-plus jobs for 5,800 businesses, including Microsoft, BMW, and EBay.

“We know more about our workers than anyone has ever known about workers.” —CEO Bob Bahramipour

2. Through GPS monitoring and customer feedback, Gigwalk tracks temps’ start and stop times, punctuality, efficiency, and thoroughness.

Next Steps

Gigwalk has raised $7.7 million from investors including Harrison Metal Capital and Greylock Discovery. Its app runs on U.S., Canadian, and U.K. iPhones; an Android app is due out this month. Raja Doddala, 7-Eleven’s director of new business ventures, used the app to test a storage locker service. “Hiring people and negotiating prices—I have better things to do,” he says.


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