"Harvard Business Review", September 1, 2012

hbr.org September 2012
Toward a “Proper Theory Of Business”
Effective Leaders Talk and Listen
How Managers Become Leaders
A Better Way to Approach Risk
Think of Start-Ups as Shots on Goal
Four Ways to Fix Banks
Greased Palms, Giant Headaches
WHAT KEEPS LAWYERS BUSY?
IN SOME MARKETS, IT’S PAY TO PLAY
Who Gave That Hotel Five Stars? The Concierge...
Research Watch
THREE OTHER WAYS TO SPOT A FAKE REVIEW
In China? Pick Your Brand Name Carefully
Four Approaches Companies Can Take
Stat Watch
Defend Your Research
KEY NUMBER
Can Start-Ups Help Turn the Tide?
Use It or Lose It
When Consumers Win, Who Loses?
Prada’s CEO on Staying Independent in a Consolidating Industry
A BRIEF HISTORY OF INDUSTRY CONSOLIDATION
THE NEW CORPORATE GARAGE
THE NEW CORPORATE GARAGE | Idea in Brief
WHAT GIVES BIG COMPANIES AN ADVANTAGE?
FOUR INNOVATION CATALYSTS
IBM THROUGH THE FOUR ERAS
BRINGING SCIENCE TO THE ART OF STRATEGY
BRINGING SCIENCE TO THE ART OF STRATEGY | Idea in Brief
About the Spotlight Artist
SEVEN STEPS TO STRATEGY MAKING
Assessing the Validity Of a Strategic Option
SIMPLE RULES FOR A COMPLEX WORLD
SIMPLE RULES FOR A COMPLEX WORLD | Idea in Brief
The Science
SPOTTING A BOTTLENECK
YOUR STRATEGY NEEDS A STRATEGY
When the Cold Winds Blow
YOUR STRATEGY NEEDS A STRATEGY | Idea in Brief
The Right Strategic Style for Your Environment
WHICH STRATEGIC STYLE IS USED THE MOST?
ARE YOU CLINGING TO THE WRONG STRATEGY STYLE?
The Ultimate in Strategic Flexibility
ARE YOU SOLVING THE RIGHT PROBLEM?
The Problem-Definition Process
ARE YOU SOLVING THE RIGHT PROBLEM? | Idea in Brief
ELEMENTS OF A SUCCESSFUL SOLUTION
How Well-Defined Problems Lead to Breakthrough Solutions
Will Working Mothers Take Your Company To Court?
Working Mothers At a Glance
Will Working Mothers Take Your Company To Court? | Idea in Brief
The Curious Case of Fathers
How to Set the Right Family Policy
Why Give Special Treatment to Mothers?
Better Customer Insight — in Real Time
Real-Time Experience Tracking In Action
Better Customer Insight — in Real Time | Idea in Brief
Analyzing The Odds
Checking Out the Competition
Finding the Profit In Fairness
Building Fairness into the Business Model
EasyTown: A Catalyst for Innovation
You, By the Numbers
SELF-MEASUREMENT AT A GLANCE
Case Study | Should You Listen to the Customer?
Case Study | The Experts Respond
WHAT WOULD YOU DO?
Synthesis | Too Many Pivots, Too Little Passion
Executive Summaries September 2012
STRATEGY | Bringing Science to the Art of Strategy
EXECUTION | Simple Rules for a Complex World
COMPETITION | Your Strategy Needs a Strategy
INNOVATION | The New Corporate Garage
INNOVATION | Are You Solving the Right Problem?
HUMAN RESOURCES | Will Working Mothers Take Your Company to Court?
MARKETING | Better Customer Insight — In Real Time
STRATEGY & COMPETITION | Finding the Profit in Fairness
LEADERSHIP | Prada’s CEO on Staying Independent in a Consolidating Industry
Managing Yourself | You, By the Numbers
Sally Ride

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